Luxury Frangrances

Because everyone deserves Luxury! Enjoy luxury at affordable prices.

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FAQs

Are your perfumes authentic?

Yes,
NO imitations or
knock-offs. It is what it says!!100% authentic products

Does perfumeoutlet.us sell imitation brands, old and or used products?

No,
Perfumeoutlet.us does not carry or sell any imitations, old, or used items. All our products are the same quality you would expect to find at leading department stores.

Can Perfumeoutlet.us mail customer orders to a Perfume Outlet retailstore for pickup?

No.
Perfumeoutlet.us can only ship directly to the customer; shipping address
provided on the order.

Can customers return items purchased over the internet to the nearest Perfume Outlet retail store for an exchange or credit?

No.
Online
orders can only be shipped back to our warehouse. Please reach out to customer
service for more information regarding your return. customer.service@perfumeoutlet.us 

What is your return or refund policy?

RETURN POLICY - Online Only

You may return any unopened merchandise in its original condition, including original sealed packaging within 30 days of invoice date and you will receive a full refund, less shipping and gift-wrapping charges. 

For further return instructions, please email us at customer.service@perfumeoutelt.us  prior to shipping your package.

Shipping cost is non-refundable for returned, undeliverable, unclaimed and packages that are refused. Any shipping cost you incur to return the product to us will not be refunded. The only exception to this is if we have made a shipping error.

PerfumeOutlet.us will not be responsible for insufficient addresses, packages returned to sender or lost/stolen packages.

Returns may only be shipped directly to the Perfumeoutlet.us  warehouse. We do not accept online returns to our Perfume Outlet Retail locations at this time. Please include your original packing slip with your return or include the following information with your return.

·         Full name:

·         Street Address:

·         City:

·         State:

·         Zip Code:

·         Country:

·         Phone Number:

·         E-mail Address:

·         Original order confirmation no. or invoice no.:

·         Reason for return:

Returns will be processed and refunds will be issued within 1-2 weeks of receipt.

All products are subject to inspection by Perfume Outlet staff. Returns that do not meet the above criteria may be returned to customer or destroyed upon request.

If you have any questions about returning merchandise, please e-mail customer.service@perfumeoutlet.us

Can Perfumeoutlet.us locate and obtain specially requested items for their customers?

Yes,
You are welcome to send us your fragrance request by email to customer.service@perfumeoutlet.us  We
will do our best to locate the requested product and notify you when it becomes
available.

Does Perfumeoutlet.us provide the contact information for the designers, manufacturers or Distributors of the various fragrances products?

No,
Perfumeoutelt.us does not provide this information.

How can I contact customer support?

customer.service@perfumeoutlet.us

Shipping estimated time ?

Free shipping 3-5days ground

Expedited shipping 1-3days